What happens if I lose my membership card?
We will issue a replacement free of charge if you come to the Centre & see Reception. If you email info@sorensencentre.org.uk we will send a replacement card by post and we will charge an administrative fee of £2.00 to cover postage.

Can I bring a guest to the Centre?
Unfortunately not, but anyone can book an appointment if they wish to have a look around with a view to becoming a member..

What if an employee leaves the company, can I amend the name on the card?
Yes, please contact us and we will amend our records and issue a new card.

What are the standard charges for return of late books?
Overdue book fee per day £1.00

How do I order books in order to take advantage of the discounts on offer?
Please contact us with details of the order required and we will place the order on your behalf via the Centre. We will require payment to be made with the order, we will keep you informed of the progress of the order and arrange delivery to the address specified.

If you require any further information, please contact us.